A first-time Mac owner’s impressions after 3 weeks on a Macbook Pro
Mobile Computing, SoftwareWritten By Amy
Add commentsIt’s now been 3 weeks since I was forced to buy a laptop to replace my Sony Vaio. I ended up going with a Mac because of the superior hardware specs and the option to run OSX while still keeping XP on the same machine. Was it a good decision? I am still trying to decide.
It took me at least 2 weeks of INTENSE frustration to get used to some of the things that are different/worse. My fingers had a hard time getting used to all the new keystrokes, and I spent forever just trying to find stuff or match the functionality of my old Sony. When I used XP on it, the keyboard and trackpad was so incredibly annoying that I resorted to a bluetooth keyboard just to be able to get anything done. And the multi-touch trackpad works like ass in Bootcamp (there are, as yet, no drivers that Apple has put out for XP. You can’t double-tap, and when you click, the cursor jumps.)
Plus, I have hundreds of dollars worth of Type 1 fonts that won’t work on the Mac. Although Adobe will crossgrade software from Windows to Mac at no charge, they won’t upgrade your Type 1 fonts to cross-platform Opentype. So I’m stuck with some of my best fonts that will only work in XP.
So here’s my partial list of pros and cons, in no particular order:
Things I don’t like:
- OSX file management is my #1 pet peeve. The finder positively STINKS compared to Windows’ explorer. I feel like I spend twice as long looking for things. There is no way to group folders together at the top… they are interspersed within files alphabetically, which is very inconvenient. If you create a new folder or file in Finder, then rename it, it jumps into alphabetical order rather than staying put so you can add stuff to it… then you have to go hunt it down again. And there is no "folder merge" feature like on XP, which is something I depend on when I merge job folders together or do backups. This is such a painful missing feature that I’ve decided to do job backups from XP just so I don’t accidentally overwrite data.
- I dislike [the single integrated menu bar at the top of the screen. I prefer the Windows-style menu-attached-to-app style. I think there is far more visual clutter in OSX than in Windows, and unless you go to pains to move windows around or minimize stuff, it is very easy to not know which application you are working in, or accidentally bring another one to the forefront. I still find myself wishing for a Maximize button just to get all that background crap out of my sight, especially when I’m trying to work in only 1 application without distractions. (I have learned to rely on Cmd-Option-H to hide all the background clutter). Also, when you work on dual screens, you have to travel waaaaay over to the far side of the 2nd screen to get to your tools. In Windows, they’re right there, attached to the window you’re on.
The macbook hardware has some design flaws which annoy:
- Sharp edges dig into your wrists. I feel like Apple sacrificed comfort and usability for style. I either try to cover my wrists with my sleeves, or else I am forced to change positions to the way the Macbook wants me to sit. The user should be the one to decide that, not the computer.
- Screen hinge is too loose and flops down whenever the computer moves or is tilted beyond 45 degrees. It doesn’t close completely shut, but stops within a few inches. This is especially annoying when you’re readjusting your position, trying to use it in bed, or simply moving the laptop (gently) from one place to another while the lid is open. (This problem doesn’t exist on the smaller 13" Macbook.) This makes the Macbook Pro unusable for people who need to use the computer at more extreme angles (such as those who have it on a stand or need to use it from a bed).
- Ports arent very usable. There are only 2 USB ports, placed very close together on the left side which prevents bulkier USB items from fitting in at the same time. I think all 15" laptops shouId come with a minimum of 3 USB ports at the very least. I am always having to unplug my Wacom Bamboo if I want to use a portable hard drive. Also, the port for the external display is a MiniDisplayPort, which doesn’t work with any monitors except 1 (Apple Cinema Display) without a special $30 adapter that you have to go out and buy because Apple wouldn’t include it in the box!!! And they are difficult to find right now at most stores, including the ones that carry the new Macbook Pros!
- No built-in SD card reader. That’s just cheap, Apple. Every single Windows machine comes with a card reader nowadays. The good part is that I was able to pull out the card reader from my Sony and use it in the Mac’s one available slot, so now I’m grudgingly satisfied.
- Keys smudge the display. The keyboard, although recessed into the unibody, isn’t recessed quite enough. When you close the lid, oil from the keys gets on the glass screen, meaning you have a keyboard-shaped grid of smudges on the screen when you open it. Another 1/16" of recessing would’ve solved the problem. Now, I either have to clean it every time I open it, or lay a piece of cloth or plastic over the keys every time I close the lid. Or a third option is to wear gloves when I type so hand oil never gets on the keys. (ha)
- The wireless signal gets constantly dropped. Not sure why this is happening– whether it’s a flaw with the machine or with Leopard, and I haven’t had time to hunt down a fix.
- The Mac doesn’t always go to sleep properly. A couple of times, I have taken it out of my computer bag to find the fan running full steam, and the computer so hot I almost dropped it. I have read that it may have something to do with not unplugging USB devices before putting it to sleep.
- Dismounting drives. I really hate having to drag a device to the trash to eject it or "dismount" it. In XP, you could plug and unplug without risk of losing data. The Mac, on the other hand, complains nastily when you unplug something before it’s ready. And in a spiteful act of retaliation, it corrupted my Terabyte external backup drive (HUUUUGE disastrous pain that caused me 2 days of grief) simply because I shut the computer down while the drive was still plugged in. (After extensive searching online, I see it has something to do with NTFS-formatted drives being corrupted because of an OSX driver).
Things I like:
- Instant wake from sleep. Believe it or not, this is probably my #1 favorite thing about the Mac. Unlike Windows, which takes up to a minute to wake up from sleep, or even longer from hibernate, the Mac is read almost instantly when you open the lid.
- The machine looks great and feels very solid. Whereas my Sony felt like a delicate assembly of many fragile parts, this Macbook feels sturdy and unbendable. There is no flex whatsoever in the thin screen, and I don’t feel the need to pamper it like I did with my Sony. Also, there are no air vents at all– just tiny "pores" for the speakers on either side of the keyboard. I don’t have the feeling that dust will be clogging this machine up since it won’t have a way to get in there.
- Bright, big screen. Many design pros prefer matte screens and have complained of the mirror-like reflectiveness, but I haven’t found it to be a hindrance at all. I haven’t tried working outside with it, but in very sunny conditions I could barely make out what was on my Sony Vaio’s matte screen. Plus, the Macbook Pro doubles as a handy mirror, after you wipe off the keyboard grease prints!
- Built-in color calibration. Hurrah! Setting up the color calibration on my second monitor was a breeze, and now both displays match. This would be impossible on XP without 3rd party sofware.
- Multi-touch glass trackpad. It only took me about a half a day to get used to it, and it beats any trackpad I’ve ever tried. It’s big, easy to move your fingers across (unlike the HP ones which feel "sticky" to me), and it’s incredibly useful. Scroll with 2 fingers, tap with 2 fingers for a "right click,", shove everything out of the way by moving 4 fingers up, and bring it all back by moving 4 fingers down. I set the preferences to double tap for click.
- Backlit keyboard. So useful when working at night. And the keys have a very nice action when I type.
- OSX design. OSX is a lovely, organized, aesthetically pleasing operating system which inspires confidence in its design. XP, with all its legacy parts and disparate components which are often buried deep in its innards, feels old fashioned and slapdash by comparison. It also runs quieter and cooler than XP does on the same system. I think that paying attention to OSX’s usability details is bound to help my own design career as I incorporate the good ideas into my own interface work.
- Time Machine. This is a super-easy built-in way to do incremental data backups so that if your hard drive dies, you can restore it easily from your external backup.
As I’m finally getting accustomed to this Mac and getting speedier on it, I’m starting to cut it more slack for costing me so much time, money and grief up front. (David’s estimate is nearly $3,000 in hardware and software and over 80 hrs of time!!!). David remains unconvinced that this was a wise move for financial reasons, and he could be right. That’s what kept me from ever doing this years ago. But I hope that once I hit my stride, using XP in tandem with OSX, that I’ll be more flexible, more knowledgeable, and more productive to make up for it.
December 13th, 2008 at 5:20 pm
[...] Vote A first-time Mac owner’s impressions after 3 weeks on a Macbook Pro [...]
January 7th, 2009 at 10:17 am
Give it time. Before long you won’t be able to imagine life without a mac
January 30th, 2009 at 2:05 pm
I highly recommend Path Finder as a replacement for the regular finder. It allows a lot more sorting options, including putting Folders First, lets you open multiple tabs instead of multiple windows [although you can still open multiple windows if you like], has preview panes built in, and in general, has a LOT more options. It’s also a lot more complex than the Finder and more complex than Windows Explorer, too, but it’s great stuff, and very modular.
January 30th, 2009 at 3:01 pm
Adam,
Thanks a million for the pathfinder recommendation (http://www.cocoatech.com/). I’m downloading it now. The suckiness of the Finder, plus the inability to merge folders, remains my primary beef with OSX right now. I’m basically liking everything else. My number 1 favorite thing is STILL the instant wake from sleep. I suspect that amounts to a lot of minutes per day that you save.
February 1st, 2009 at 5:28 am
Amy,
[1] I understand your dislike for the Finder, but you can press the beginning letter of a folder and it will take you there. For example, if you have a folder named Documents, just press d on your keyboard and you’re there. If you have multiple folders beginning with the same letter, type the first and second letter consecutively. Works for everything in Finder.
[2] Unless you want to go all the way down to your tray in XP to adjust the volume, then go all the way back up to your menu bar in an app to insert something, Mac OS X’s menubar is actually quite nice. Firstly, it’s designed with small screens in mind, for it uses less screen space than your traditional XP tray. Secondly, the most common stuff you need is there, like AirPort, volume, Time Machine, battery, date and time, etc. About the unattached to app thing, Mac OS X actually has this visual helper, the window that is active has a dark shadow, making it stand out more.
[3] Wireless signal getting dropped isn’t very common. I’ve had my MacBook for almost a year now and its never dropped a signal. Check your AirPort icon in the menubar. Like XP it shows your signal strength. If there are more lines, then it’s strong. Other than that, check your modem and if needed, connect via ethernet.
[4] Dismounting drives aren’t all that hard. Either drag the volume icon to the trash, ctrl-click and choose “eject” or open a Finder window and click the eject button next to your volume. Countering your point about XP not losing data with just unplugging, you need to right-click on the icon in your tray, select your drive, and click stop. At least that’s what I had to do on my other machine.
It’s getting mighty long, but these are some tips I’ve learned by pulling all-nighters playing with my Mac. Don’t forget to back up your hard drive! It’s probably one of the easiest things to do on your MBP.
Anyway, hope some of it helps. (Path Finder is $35, but you knew that)
Marko
February 1st, 2009 at 12:21 pm
Marko,
Thanks so much for your post. Since I wrote this post 6 weeks ago, I have managed to overcome some of my problems with OSX and this Macbook Pro:
- The OSX update fixed my dropped signal problem. I haven’t had any more problems since I went to 10.5.6.
- The machine has only woken up inside my bag once since I wrote this post and hunted down some fixes (disable the option to let bluetooth wake it, for example).
- Path Finder is a GODSEND. They seemed to recognize every problem with the Finder and make it better. I am so relieved that I can see folders grouped together at the top, a-la Windows. I would love it if it also did Windows-style folder merges, but I don’t think it does.. at least I haven’t figured that out yet.
- As for dismounting drives, I have occasionally forgotten to dismount prior to unplugging, and I get a nasty message. Fortunately I haven’t lost any data since my first few days when it chewed up an entire NTFS-formatted drive. (To avoid that, I took off the ability of OSX to have write privileges on NTFS drives.) XP did not actually require that you do anything special before pulling out a drive. I guess I’m going to have to get used to that extra step on OSX.
- I still don’t like the integrated task bar at the top. It gets especially irritating when using multiple monitors, creating for long travel distances to reach the menu bar. It is much more user-friendly to have the controls near the thing you’re trying to control, rather than a couple of feet away.
I am OK with the utilities being in the OSX menu bar at the top, but with XP, I think it was actually more compact. You could leave visible the things you needed (like volume) and then hide the rest behind a little arrow. Plus, you could reduce the height of the taskbar, so it took no more room than the OSX menubar.
What does make OSX more space efficient is having the menu bar double as the application’s menu bar, which is useful on small screens, but I tend to prefer working on dual monitors whenever I can, so that diminishes its value to me.
I’ve also had issues with some 3rd party RAM (tip: don’t get Patriot) which caused several kernel panics and sudden shut-downs. But since replacing the RAM with some from OWC (http://www.macsales.com/)
But overall, I’m happy with OSX and this machine now, especially since my main beef with the Finder has been solved by a 3rd party app. The only thing I’m really using on XP right now is Windows Live Writer for blog posts, and the occasional app that I don’t have on OSX. Still haven’t found anything to compete with that.
February 1st, 2009 at 6:31 pm
I just hunted this up, but haven’t used it [don't have a dual monitor setup right now -- need a new desk first]: http://homepage.mac.com/khsu/DejaMenu/DejaMenu.html
Basically it adds a context menu entry to every app that contains a copy of that app’s main menu. This should keep you from mousing long distances back to your first monitor for it.
July 4th, 2009 at 2:58 am
You should contact apple to see if the programs menu bar could possibly be in the same monitor as is the application. For example, if you have an active program in an external monitor, its menu bar would be in the same monitor. I don’t know if they have that option though.
On the issue of the SD card slot. They fixed that with the new Macbook Pro’s. All of the Pro’s now come with a built in SD card reader. Finially right…
And for me, i watched videos before i even got my mac so i would know how to work it before i got it. And i knew more stuff then someone i know with a mac.
And on the issue of the multiple windows. They already solved this problem! A LONG time ago! I believe they started to use spaces in Linux, if not before that. You don’t seem to like it, but it has done wonders for me! And i hardly have any windows open. iTunes, iMail, Safari, Limewire, and occasionally MSN.
July 6th, 2009 at 2:03 pm
Thanks for your note, Tristan! Since I wrote this post, I have changed my work habits quite a bit. I don’t work on dual monitors nearly as much now that I don’t work in my office (I’m usually on the couch or outside). So the dual monitor issue is not a big deal right now. I use it when I’m doing full-page spreads in InDesign, and it remains a pain, but not one that I’m going to go to a lot of work to fix right now.
I used Spaces, or Multiple Desktops, on Windows for a while, and I liked it. I left one space open for web-related stuff, one for communications, etc. But now, I tend to just work in a single desktop, and bring to the foreground whatever it is I’m working on. I might try out Sapces again to see if it’s more useful.
July 19th, 2009 at 6:54 am
Well i use spaces constantly. I think it’s fabulous. You don’t have to move everything out of the way or search constantly for a different application. But, with expose, i guess even not using spaces is possible. But i do prefer spaces. It keeps everything organized. You know how i am about that….